WorkArena
Browser-based enterprise workflow tasks built around ServiceNow.
AI-assisted editorial review against a primary source. This is a catalog annotation, not an independent reproduction or endorsement.
What is this resource?
- Resource type
- Benchmarks
- Environment
- web
- Topics
- evaluation, workflow
- Record publication date
- Not recorded
- Evidence retrieved
- 2026-10-16T06:35:57Z
- Resource ID
- github:servicenow/workarena
What licenses are recorded?
Code, training data, weights, and documents can have different terms. A blank declaration means unknown, not unrestricted use.
- Code
- Apache-2.0 (repository LICENSE header; not a weights/data license)
- Data
- Not recorded
- Document
- Not recorded
- Weights
- Not recorded
Evaluation protocol
- Focus
- enterprise web workflows, compositional tasks
- Setting
- interactive
- Observations
- multimodal browser observations
- Actions / outputs
- BrowserGym browser actions
- Evaluation
- Task-specific checks on ServiceNow workflows; levels and task configurations define different evaluations.
Scale and counting units
- 33 task definitions — WorkArena-L1 atomic tasks source
- 19,912 task instances — WorkArena-L1 documented instances source
- 682 task definitions — WorkArena++ compositional tasks source
Definitions and instantiated tasks are different units. ServiceNow instance access is gated. WorkArena-L1 and WorkArena++ should be reported separately.
Compare source-reviewed profiles
Recorded specifications
- leaderboard url
- https://huggingface.co/spaces/ServiceNow/browsergym-leaderboard
Explore related topics
Related resources
- documented by: WorkArena: How Capable Are Web Agents at Solving Common Knowledge Work Tasks?
- documented by: WorkArena++: Towards Compositional Planning and Reasoning-based Common Knowledge Work Tasks
Primary evidence and verification
Source retrieval is separate from experiment reproduction. Use the original publication or publisher page when citing claims about the resource.
- editorial primary review
Retrieved 2026-10-16T06:35:57Z. Supports: name, kind, summary, environments, topics, scope, relations, details.benchmark_protocol, details.leaderboard_url.
Content fingerprint
834a48f0346036a0fc591a36f9eb6f513b44a2777a66afa0917f28fc63f29334 - editorial primary review
Retrieved 2026-10-16T06:36:58Z. Supports: details.benchmark_protocol.
Content fingerprint
c87e97eb397da04806d53145cf9c13be739fc657bb54dca9318c8c4ed2a36249 - license header
Retrieved 2026-10-16T06:41:57Z. Supports: licenses.code.
Content fingerprint
b192c58991e8ff585cc574615d40e74185404d4b96c1109d423071ab1367344b
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